What drives unverified information sharing and cyberchondria during the COVID-19 pandemic?

The World Health Organisation has emphasised that misinformation – spreading rapidly through social media – poses a serious threat to the COVID-19 response. Drawing from theories of health perception and cognitive load, we develop and …

Is boredom proneness related to social media overload and fatigue? A stress–strain–outcome approach

Social media overload and fatigue have become common phenomena that are negatively affecting people’s well-being and productivity. It is, therefore, important to understand the causes of social media overload and fatigue. One of the reasons …

Organizational buyers’ assimilation of B2B platforms: Effects of IT-enabled service functionality

Our paper investigates service functionality in the domain of B2B platform assimilation from the buyer’s perspective. Using a customer service life cycle framework, we identified five dimensions (information search, negotiation, acquisition, ownership, and retirement) of …