How to explain AI systems to end users: a systematic literature review and research agenda

Purpose Inscrutable machine learning (ML) models are part of increasingly many information systems. Understanding how these models behave, and what their output is based on, is a challenge for developers let alone non-technical end users. Design/methodology/approach …

Fear of missing out (FoMO) among social media users: a systematic literature review, synthesis and framework for future research

Research examining the “fear of missing out” (FoMO) is increasingly prominent, with a growing number of studies exploring this phenomenon. Despite the increased academic interest, no attempts have been made to synthesize extant knowledge on …